What is a Fishbone diagram and what does it have to do with problem solving?


A fishbone diagram is one of my favorite tools to use for root cause analysis.


A fishbone diagram is a chart that resembles a fish skeleton, with a main spine and branches (bones) drawn at a slant off of the spine.


The diagram here shows a simple personal application to make it relatable.


Each spine reflects a focus area or a problem.


We then come up with potential solutions to the problem.


This is effective because many of the "solutions" are actually symptoms and not the solution.


By illustrating it on a diagram we can have better visibility and ask more questions to get to the true root cause. Other framework ideas are:


- Who, what, when, where, why


- Management, man, method, machine, measurement, material


- System, process, forms, people, policies, place


Do you have a problem that you are trying to solve? Try a fishbone diagram.


#leanthinking #leansixsigma #problemsolving

https://expanding-excellence.com/f/fishbone-diagram

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