This is one of my favorite definitions of empathy. Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another. Empathy happens to be one of my core values and is so important to me that I search out employers and clients that also value empathy. When we have empathetic hearts, we give each other grace and understanding instead of criticism and judgement. It takes practice and discipline, but like lifting weights to work our muscles, if we consciously use our empathetic heart it becomes stronger and eventually second nature. Empathy is not a weakness, it is a superpower. Empathy (expanding-excellence.com)
Lean workforce practices are a set of principles and tools that organizations can use to optimize their workforce and improve operational efficiency. The goal of lean workforce practices is to reduce waste and improve productivity by focusing on the value-added activities that directly contribute to the organization's objectives, while eliminating non-value-added activities. Some key elements of lean workforce practices include: Continuous Improvement: This involves continuously identifying and eliminating waste in all aspects of the organization's operations, including its workforce practices. Value Stream Mapping: This is a tool used to identify all the activities that are required to deliver a product or service, from the initial request to the final delivery. Standard Work: This involves defining and documenting the best way to perform a task, based on the organization's goals, customer needs, and available resources. Just-in-Time: This is a production philosophy that...

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