Last week we learned how to determine what needs to me improved and how to prioritize the projects by what surfaced by creating a Value Stream Map.  You have narrowed it down and have selected a process to improve, now what? From here I start a worksheet where I ask the following questions:

 

1.     Why is the process redesign necessary?

2.     What is the scope of the improvement?

3.     What are the goals?

4.     How will know that the process improvement was successful?

5.     Who will make up the team?

a.     Project Manager

b.     Process Owner

c.      Process User

d.     Skeptics

e.     Facilitator

f.       Technology Expert

6.     Is there someone in the organization that we will need additional support from (i.e., Approval for funding, pilot or test driver of the improved process, etc.)

7.     How will you ensure that your team received the support it needs from those listed above.

8.     What is the timetable? What are the milestones (i.e., analyzing, redesigning, acquiring resources, implementing the new process).

9.     What potential obstacles might we face as we carry out the process improvement project?

10.How will we overcome these obstacles?


Expanding Excellence - Personal Paradise Builders Blueprint, Productivity Training (expanding-excellence.com)

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